Wednesday, December 26, 2012

#4 Common Mistakes in Customer Service


Common Mistakes in Customer Service

In my idea services means   activity to make the needs of others, Involved in the facilitation. Ability to make other or clients satisfy.

Service mistake:
Staff training has been inadequate, say no politely, aggression.
How to work incorrectly.
Communications error between employees and customers.
Conflicts of employees with customers.
Tools provide insufficient information.
Accessories don't efficiency.

To improve the service:
The service should the expression dress better, smiling face, tender, the flattering, polite, speak clearly, respectful manner.
Process to the customer is right and proper, so that they can receive benefit, for meet the most of customers need. They will be impressed and satisfy

Service is  provide assistance or benefits to the customer, good service that make customers will be impressed and praised the organization.

#3 Book Review : My Life in Ruin



My Life in Ruin


Georgia, a former professor of the history of Greece, Currently working as a tour guide for a small company.
She hopes that this will separate the time while waiting for the next instruction.
In addition, the leader give minimum wages ,in travel the leader sent a lot of Traveler that difficult to take care to her.
 In disorder tours 4 day trips and beautiful  historical  to visit places ,Georgia to meet a lot of Problem. 




Georgia who is a Guide.
She is committed to the care of her visitors to see the atmosphere of the famous tourist attraction of the country, With the knowledge that she was a teacher  help to tell about the history to them.
For make a trip to these high quality suitable for tourists who want to  see the real beauty of Greece.

I thing the tour guide is an keys important  because  make good trip for visitor and  visitors will be impressed and satisfy.

Tuesday, December 18, 2012

#2 Visit to Pattaya




Pattaya's relaxing tropical ambience offers every ingredient for memorable holidays. Pattaya has many things that interest such as the beautiful of the beaches and sea of Pattaya , hotels and resorts that make foreigners tourist come to Pattaya.

If you want to go you can take a shuttle bus  of suvannabumi  airport to bus terminal and then  take a bus to Pattaya.

accommodation
when you need accommodation, you can also contact the hotel for reservation.  Such as :




Sheraton Pattaya Resort

เชอราตัน พัทยา รีสอร์ท


Cosy Beach Hotel
รูปโรงแรม Cosy Beach Hotel - พัทยา

Restaurant
Pattaya has a lot of restaurant such as food, Thai food, China food , Japan food ,  Italians food .


Salathai  restaurant

The View beach bar and restaurant
ร้านอาหารสุดฮิต พัทยา



Attractions  in Pattaya
North Pattaya or Pattaya Neu (พัทยาเหนือ) is adjacent to Haad Wong Ammat.





Central Pattaya or Pattaya Klang (พัทยากลาง) is the most popular beach with its beautiful brown-red sandy beach, accommodations options and all types of facilities you can imagine



South Pattaya of Pattaya Tai (พัทยาใต้) is not the southern-most part of Pattaya as the name suggests but the are is  next to the southern end of Pattaya Beach.

In addition, The Pattaya have Spa & Massage  ,Thepprasit Market ,Pattaya Floating Market for you visit with.

In holiday, If you want to relax , the sea  Pattaya  is the one choose  for you. You will see  the beauty of Pattaya that made you impressive andneed to return again.


Sunday, December 16, 2012

Blog ; Marketers a golden opportunity




There are many ways to create marketing such as advertising television or the Internet.

A market opportunity product or a service, based on either one technology or several, fulfills the need of a market better than the competition and better than substitution technologies within the given environmental frame. 
Blog is marketing tool that the company can promote new brand, products and services to social network or internet.

And there are a lot people who use the Internet. And they should have some information of products and services before go to a place or company for open opportunity for customers to learn before you service.

The marketer can increase market opportunities of the company to advertise about products and to garner objective feedback from bloggers.

The Blog offers marketers a golden opportunity.


Monday, December 10, 2012

PR:The DéesI.T-Maan The Deathof Television Advertising?



Internet advertising is a lot more that could be reduced or eliminated TV advertising. I think it is impossible. Because some people do not use it such as Middle-aged and elderly people and Poor people.



In TV advertising can be found in all ages, and can motivate more than the Internet.

Moreover, In every family they watch TV all day, but the internet that some people to using or find some information that can see in advertising.

And TV advertising is more reliable than the Internet because Internet advertising can be easy to spend a lot of cost. It could have been deceptive advertisements.

However, I think that advertising on the Internet that can make TV ads have not dropped or lost.

Inactive Publics: The Forgotten Publics in Public Relations




Public Relations is communications between  organizations and population to motivate for Achievement of organizations.

The Forgotten Publics that about public relations by reminding theorists and researchers about inactive publics, a category of publics that have been largely ignored in the literature.

In the nature of inactive publics and proposes a model that locates inactive publics among five categories of publics along the dimensions of knowledge and involvement.

Knowledge not enough that made as measured in active information seeking and passive information processing.

Public relations theory has focused mostly on publics that are interested in and concerned about the activities of organizations. Largely overlooked is the importance of groups that have only minimal motivation, ability, or opportunity to know about, talk about, or participate in efforts to influence the policies or practices of organizations. These forgotten constituencies can be referred to as inactive publics.