Common Mistakes in Customer Service
In my idea services means activity to make the needs of others,
Involved in the facilitation. Ability to make other or clients satisfy.
Service mistake:
Staff training has been inadequate, say no politely,
aggression.
How to work incorrectly.
Communications error between employees and
customers.
Conflicts of employees with customers.
Tools provide insufficient information.
Accessories don't efficiency.
To improve the service:
The service should the expression dress better,
smiling face, tender, the flattering, polite, speak clearly, respectful
manner.
Process to the customer is right and proper, so that
they can receive benefit, for meet the most of customers need. They will be
impressed and satisfy
Service is provide assistance or benefits to the customer,
good service that make customers will be impressed and praised the
organization.
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